WhatsApp is the production customer channel for phone-based agents.
Meta setup
Section titled “Meta setup”- Create or select a Meta app.
- Add the WhatsApp product.
- Configure the webhook URL.
- Add the verify token from project channel settings.
- Subscribe to message events.
Webhook URL:
https://api.generalaugment.com/api/v1/webhooks/whatsappCLI status
Section titled “CLI status”genaug channels status --project dayplan-agentTest with curl
Section titled “Test with curl”Use Meta’s webhook test tools for signed events. Unsigned webhook requests are rejected before processing.
For identity-aware API tools, configure identity linking before inviting users.