# WhatsApp

Source: https://docs.generalaugment.com/channels/whatsapp/
Description: Configure Meta WhatsApp webhooks.

WhatsApp is the production customer channel for phone-based agents.

## Meta setup

1. Create or select a Meta app.
2. Add the WhatsApp product.
3. Configure the webhook URL.
4. Add the verify token from project channel settings.
5. Subscribe to message events.

Webhook URL:

```text
https://api.generalaugment.com/api/v1/webhooks/whatsapp
```

## CLI status

```bash
genaug channels status --project demo-agent
```

## Test with curl

Use Meta's webhook test tools for signed events. Unsigned webhook requests are rejected before processing.

For identity-aware API tools, configure [identity linking](/guides/identity-linking/) before inviting users.